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Kirana stores ride the digital wave: How GST has transformed retail today
Kirana stores

In the past year, the progress of the Indian economy has been defined primarily by the implementation of a single economic reform: the Goods and Services Tax (GST). As this reform completes one year of existence, industries across the country have looked to adapt their functioning in order to maximize GST’s potential for business impact. Among the industries most disrupted by this reform, retail stands out as one of the more successful sectors, especially in the domain of kirana stores. read more

Amazonization of India’s own Kirana stores – Vision to reality
Vision to reality

The digitization of industry functions represents a prime focus area across all sectors today. In the retail sector, the rise of Amazon as a monolith has had a disruptive influence on the industry, hastening the pace of digitization within it. While most part of the sector have embraced this disruptive influence, the phenomenon of local kirana stores leveraging tools such as retail analytics to improve their functioning has been a revelation. This example of ‘Amazonization’ in a localized space showcases the ability digitization possesses to change a sector in its entirety. Research conducted in the space indicates that technology has augmented the way kirana stores function in a variety of ways: read more

Retail Predictions 2018
Predictions 2018

2017 has been an eventful year for the retail industry, there has been a spurt in automation and digitisation to improve service, retain customer and enhance overall shopping experience. In 2018, this development will only amplify as kirana stores adopt technology to automate their operations and drive customer engagement to keep up with modern trade, discount stores and e-commerce. Listing down some of the key changes we foresee will revolutionise this industry in 2018 read more

Human touch, digital world: How kirana stores are championing Indian retail
championing Indian retail

The Indian retail sector today is in a state of flux as the industry continues to evolve. The rise of digitization as a catalyst for disruption has prompted players within the sector to initiate policies that enable the integration of digital technologies in the pursuit of ever-growing profit margins. While the Indian scenario continues to move closer to mirroring its global counterparts, one set of retailers have resisted the all-out push for digitization: owners of kirana stores. read more